At Shiv Kay Sanskar, we strive to deliver the highest quality spiritual consultations, learning experiences, and products.
However, if for any reason you are not satisfied, our refund and cancellation policy ensures a fair and transparent process. If you have booked a consultation and are unable to attend it, you can request a full refund before the scheduled consultation time. No refunds will be issued once the consultation has been completed.
In case of rescheduling, please contact our support team, and we will do our best to accommodate your request. For physical products, refunds will be issued only if the delivered product is defective, damaged, or incorrect. You must report the issue within three (3) days of receiving the product and provide necessary proof such as photos or videos.
Once verified, your refund will be processed back to your original payment method within 5–7 business days. We do not entertain cancellations once an order or booking has been confirmed, unless it qualifies under the above valid cases. If the order was placed in error, or if a product is found defective, only then can cancellation be approved. Refund timelines may vary based on your bank or payment method. By purchasing or booking through our website, you agree to this refund and cancellation policy.
By using our website, you consent to the collection and use of information as described in this policy. If you wish to correct or delete your data, you may contact us at [email protected].
We reserve the right to update this Privacy Policy from time to time, and any changes will be posted on this page with the updated effective date.